Policies

Lessons

Over the course of the quarter, students will receive 12 lesson units. These units may be a combination of private lessons and classes.

Tuition Payment

Tuition is invoiced quarterly. Payment can be made one of two ways: 1) Paid in full by the 24th of the month prior to the start of the quarter; or 2) Paid in three equal installments due on the 24th of the of month prior; i.e. for Fall Quarter: September tuition is due August 24th, October tuition is due September 24th, and November tuition is due October 24th.  We allow a grace period to the 5th of the month.  Payments received after the 5th of the month are charged a late fee of $15.00.  The MAC Faculty will only provide lessons to students whose accounts are in good standing.

For convenience, you may choose to have quarterly or monthly payments automatically charged to a Visa or MasterCard on the 15th of the month prior.

Cancellation Policy

The Musical Arts Center allows each student ONE make-up lesson per quarter for an excused absence. (An excused absence requires 24 hours notice prior to the absence). Instructors are not required to make up more than one missed lesson.

*SAME DAY CANCELLATIONS AND NO-SHOWS DO NOT RECEIVE A MAKE-UP.*

The make-up lesson will occur on a quarterly basis, and at a time designated by the teacher. If the student is unable to make-up the lesson in studio time, the value of said lesson is to be reclaimed in class time. Instructors are required to make up any lesson cancelled due to instructor’s illness, or unavoidable conflict.

If the Center, Branch or Satellite location is forced to close for severe weather conditions, the first missed lesson per school year will not be required to be made up.* Any additional closures due to weather will be made up in class time (see the Special Events Calendar). For closing information, check local channels 5, 9, or 12, our Facebook page, or here on our website.

*Same day cancellations, no shows and the 1st missed lesson due to severe weather conditions are not eligible for tuition refunds. However, the value of said lesson can be reclaimed in class time. Your first excused absence per quarter is eligible for a make-up lesson only, and any additional excused absences are eligible for make up only through class time. No tuition refunds are given for any excused absence.

Termination Policy

Termination IF LESSONS ARE BEING DISCONTINUED FOR ANY REASON, WE REQUIRE A 30 DAY NOTICE IN WRITING. Notice can be given to a teacher, but must also be given to the office. If we do not receive notice, you will be billed for lessons up to 30 days after notification of termination.

Leave of Absence (Requires 30 day notice) In the event of a family vacation or any other event that would cause a student to miss several consecutive classes, you may elect to take a Leave of Absence. WE DO REQUIRE 30 DAYS NOTICE. Notice can be given to a teacher, but must also be given to the office. Please note that YOUR ACCOUNT WILL CONTINUE TO BE BILLED after the specified date of return.

Discount Policy

The MAC applies a 3% discount toward tuition when a single family member registers for an additional 30 minute lesson (on another instrument) or a second family member enrolls in a 30 minute lesson. The MAC applies a 5% discount toward tuition when a single family member registers for a third additional 30 minute lesson (on another instrument) or a third family member enrolls in a 30 minute lesson.

**Tuition discounts will be applied to the lowest tuition cost registered. The Discount Policy only applies to 30 minute instrumental lessons.**

Refund Policy

There is a $24 non-refundable registration fee paid annually, in the fall, for each student (this fee is prorated for students registering in the winter, spring or summer quarters). Tuition is refunded in cases of illness or injury with a physician’s written statement addressed to the Musical Arts Center.

Student Agreement Form